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Work Order Management Software

m1Facility's work order management functionality centralizes requests, prioritization, and tracking for all maintenance tasks. With real-time notifications, mobile updates, and integrated inventory control, m1Facility helps teams reduce downtime, improve efficiency, and maintain compliance across all facilities.

Simplified Workflows

Work Orders and Requests

Track work orders through the entire process, from request to completion and access historical data.

Smarter Work Order Management

Simplify your maintenance operations with real-time work order tracking, automatic notifications, and intelligent dashboards.

m1Facility's Work Orders & Requests feature is designed to streamline maintenance workflows, reduce downtime, and ensure full visibility across your operations. Whether you manage a single site or a multi-location enterprise, our platform helps your teams submit, assign, complete, and track work orders more efficiently—boosting productivity and ensuring compliance.

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Key Benefits

  • Faster response times and reduced downtime
  • Increased visibility and control over maintenance operations
  • Seamless integration with asset tracking, compliance, and inventory modules
  • Configurable alerts for overdue tasks, priority requests, or escalations
  • Custom reporting for audits, inspections, and KPIs

Why Choose m1Facility for Work Order Management

Unlimited Work Orders

Manage unlimited scheduled and non-scheduled work orders, including preventive maintenance, safety rounds, and corrective tasks.

Multi-Source Entry Options

Work orders can be submitted by administrators, staff, technicians, call centers, guests, or vendors via customizable interfaces across devices.

Automated Assignment & Prioritization

Route work orders based on predefined criteria such as day/time, category, location, or technician group.

Live Notifications

Automatically notify requestors, technicians, and supervisors of status updates, including separate notifications for high-priority orders.

Inventory & Labor Tracking

Link work orders to associated parts, materials, travel time, and performance outcomes to evaluate true labor and repair costs.

Custom Feedback Surveys

Deploy quality control surveys for unscheduled work orders and receive alerts for low scores or negative responses.

Interactive Dashboards

Monitor new assignments, completions, and overall task progress in real time using customizable touchscreen boards.

Comprehensive History Logs

Access full performance history, timestamps, and supporting data to aid with compliance, inspections, and audits.

Built for Facility Teams Who Need to:

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Manage high volumes of work orders

Track, assign, and complete thousands of preventive and corrective tasks with ease.

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Ensure regulatory compliance

Stay inspection-ready with detailed work order history and performance reports.

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Eliminate paper-based processes

Digitize your workflow with mobile access, automated routing, and real-time updates.

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Provide a collaborative team environment

Keep everyone informed with status notifications, dashboards, and user-specific tools.

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