Privacy Policy

Last Updated: June 24, 2024

M1 Software ("us," "we," or "our") operates the website (the "Service"). This Privacy Policy informs you how M1 Software and its affiliates and subsidiaries collect, store, use, disclose, and otherwise process information about you in the course of our business.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with capitalized initial letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account A unique account created for you to access our Service or parts of our Service.
• Company Refers to M1 Software Inc, PO Box 221233; Louisville, Kentucky 40252.
• Cookies Small files placed on your device to track and store information about your browsing history.
• Country Refers to: Kentucky, United States.
• Device Any device that can access the Service such as a computer, cellphone, or digital tablet.
• Personal Data Any information that relates to an identified or identifiable individual.
• Service Refers to the website and software-as-a-service applications operated by M1 Software.
• Service Provider Third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.
• Usage Data Data collected automatically, generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website Refers to M1 Software Inc, accessible from https://www.m1software.io.
• You The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We collect Personal Data from you when you:

• Register for an account: First name, last name, email address, phone number, and mailing address.
• Make a payment: Payment card information or bank account details, processed by our third-party payment processors.
• Participate in surveys or provide feedback: Responses to questions and feedback.
• Register for events: Contact information and details about the events.

We do not require you to provide any sensitive data (such as race or ethnicity, religious or philosophical beliefs, health information, or biometric data) to use our Services. If you choose to provide such data, you consent to our processing of that data in accordance with this Privacy Policy.

Usage Data

We automatically collect Usage Data when you use our Service. This includes:

• Device information: Type of device, operating system, browser type.
• Log data: IP address, browser version, pages visited, time and date of visit, time spent on pages.
• Location information: Inferred from your IP address.
• Interaction data: Actions taken on our Service, content accessed, and features used.

Information from Third Parties

We may receive information from third parties such as:

• Service providers: Data necessary to provide and support our Services.
• Marketing partners: Information for advertising and marketing purposes.
• Social media platforms: Information from your interactions with our social media accounts.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. These technologies include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Types of Cookies We Use

• Necessary/Essential Cookies: Essential cookies are necessary to provide website services and enable user authentication. Without them, requested services cannot be provided.
• Cookies Policy/Notice Acceptance Cookies: These Cookies identify if users have accepted the use of cookies on the Website.
• Functionality Cookies: The Cookies remember your preferences so you don't have to re-enter them each time.
• Analytics Cookies: Help us understand how our Service is being used and to improve it. We use Google Analytics and other third-party analytics providers.
• Advertising Cookies: Used to show you relevant advertisements and track the effectiveness of our advertising campaigns.

Artificial Intelligence and Automated Decision Making

We may use Artificial Intelligence (AI) and data analytics to provide predictive maintenance decision-making as part of our Service. This analysis will primarily involve site and equipment data as well as Usage Data. We commit to conducting regular impact assessments to ensure these AI-driven decisions' fairness, transparency, and accuracy. These assessments will evaluate the potential risks and benefits, including any impact on data privacy and security. We will take steps to mitigate any identified risks to protect your rights and interests.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service: Including to monitor the usage of our Service.
• To manage Your Account: To manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
• For the performance of a contract: The development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or any other contract with us through the Service.
• To contact You: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news and offers: To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We do not sell personal information to third parties. However, we may permit third parties to collect and share personal information through the Services, and we share personal information with third parties for the business purposes described in this Policy.

Sharing Your Personal Data

We may share your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: When you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

International Data Transfers

Your Personal Data may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country. We will take all necessary measures to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws, including the implementation of appropriate safeguards such as standard contractual clauses approved by the European Commission.

Disclosure of Your Personal Data

• Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• Law Enforcement: Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other Legal Requirements

The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of your Personal Data is important to us. We implement and maintain appropriate administrative, physical, and technical security measures to protect your Personal Data from unauthorized access, use, disclosure, and destruction, in compliance with relevant state laws including the Texas Data Privacy and Security Act, Florida Digital Bill of Rights, and Oregon Consumer Privacy Act.

However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Use of Aggregated Data

We may process your Personal Data to create Aggregated Data, which is statistical or demographic data derived from your Personal Data but is not considered personal data under the law. Aggregated Data does not directly or indirectly reveal your identity. We use Aggregated Data for various purposes, including data analysis, improving our Services, and developing new features. If Aggregated Data is combined with your Personal Data, it will be treated as Personal Data in accordance with this Privacy Policy.

Your Rights and Choices

You have certain rights regarding the Personal Data we maintain about you, including:

• Right to Access: You have the right to request access to your Personal Data and obtain information about how we process it. This includes knowing the categories of personal information collected, the purposes for which it is used, and with whom it is shared, as required by the California Consumer Privacy Act (CCPA).
• Right to Rectification (Correction): You have the right to request the correction of inaccurate Personal Data we hold about you. This right is recognized under various state laws, including the California Consumer Privacy Act (CCPA).
• Right to Erasure (Deletion): You have the right to request the deletion of your Personal Data under certain conditions, as specified by the CCPA and similar laws in Texas and Oregon.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Data under certain circumstances.
• Right to Data Portability: You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your Personal Data for direct marketing purposes and other specific circumstances.
• Right to Opt-Out: You have the right to opt-out of the sale of your Personal Data and targeted advertising, as required by the CCPA, Texas Data Privacy and Security Act, and Florida Digital Bill of Rights.

To exercise any of these rights, please contact us at the contact information given below. We will respond to your request within one month. You also have the right to lodge a complaint with a supervisory authority.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: admin@m1software.io
• By phone: 1-866-459-9040